什么改变了您的乳酪?

神,授予我平静
接受我不可能改变的事,
勇气改变事我能,
并且要知道区别的智慧。
平静祷告

在软件和技术实施项目,需要某事叫的“变动控制”。 并且为什么这必要? 无论周到经营分析工作或多么完全项目计划,那里总是需要在事实以后被改变或增加的事。 用户和系统或技术变动的潜力用户他们的头脑。 或认为某事他们不可能绝对居住无的那。 然后从技术边,开发商、程序员和实施发现是不正确的或就是不会运作的事。 程序员或测试者发现事称“臭虫” -是techie谈话为错误或系统小故障。 终究什么是的质量,质量管理和测试应该做-发现将导致较不比预期的结果的事。

测试和质量是钥匙。 并且它需要以起点开始。 一旦技术要求被完成,您有为可以使用在实施过程中的测试剧本的依据。 将有变动。 如此,需要一个井然过程为合并变动和更正/固定。

一个原因是iy帮助保险大家在项目在sync。 它避免反复努力。 并且,它是较不破裂的,当有多个环境(发展/测试对活/生产)时或多个发行版本。 它是通信计划的一个根本片断。 变动控制是一份食谱为成功。 并且,回到平静祷告: 新的系统、特点或者功能的介绍是可以是受控的事。 并且聪明的项目负责人有勇气要求变动控制过程。

什么我们不可能改变是人们,并且怎么他们起反应对变动。 改变,甚而正面变动,创造重音-我们不可能改变的另一件事。 什么我们可以控制是减轻变动痛苦和压力对节目和技术的实施和用途。 并且那称“变动管理”。

我为电信超级明星, Lucent Technologies工作了,在它的大秋天之前从财政雍容。 我是幸运的是在是主角由一位非常幻想执行委员的CIO组织, Earnestine巴恩斯Linder。 她鼓励我们为她那么明智地预见的变动做准备。 Earnestine甚而分布了书的拷贝“谁移动了我的乳酪?” 由博士。 Spencer约翰逊。 我由作者比被铭记上一个车间并且是。 但,当我最后需要了时间读书,它的确是卓著的。 先生。 Johnson is an expert on individual and organizational change. The book gave insight into how to recognize that your cheese or goal had moved and provided suggestions on how to work through the feelings and adjust to change. However, there are other books that provide more substance and detail on stress and change management techniques.

I have years of experience with software and technology implementations. The whole point of any new system is to change or improve some process, capability or results. Since there is always change and people are stressed by change, then change management should always be a consideration in project funding, planning and management.

So what’s the cheese?

* For an individual, it might have been owning a home. The current mortgage crisis may be moving that cheese.
* For others, it might be life long employment with a company paid pension. The economy and corporate mergers, acquisitions and downsizing may have changed that cheese.
* For production managers the cheese may be efficient operations and on-time deliveries. Disruptions in the supply chain, broken processes and quality problems may be crumbling that cheese.
* The corporate executive may have thought that the latest and greatest system or technology was the cheese. However, cost overruns, unrealized functionality and out of sync processes could be slicing away at that cheese.
* For the average employee, the cheese may be to feel like they are competent and even expert at doing their job. The introduction of a new system or technology, and the need to learn new ways of doing things, could be the last straw.

In the final analysis, it doesn’t matter what caused your cheese to change. Change happens. Stress happens. Deal with it. Consider implementing stress management and change management programs.

Noble & Associates Consulting specializes in IT Strategy, Needs Assessments, Software Evaluation & Selection, SAP, Oracle and other ERP solutions, and the cure for Post Implementation Distress. Visit http://www.CurePostImplementationDistress.com for a *FREE* report: “12 Sins of ERP Implementations”.

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